SHIPPING &DELIVERY
We offer free shipping on orders over $99.
The time frame of order delivery is divided into two parts:
Total time = Processing time + Shipping time.
For example, if you order a pants, it will need 1 business day of processing time and 9-15 business days of shipping time ( Standard Shipping ). Therefore, you are expected to receive it in 10-16 business days.
Please note that transit times do not include weekends and holidays.
Shipping Cost
- Shipping cost is charged according to order value. ( The more you order, the heavier the package will be. )
- Value$0.00–$98.99: Shipping Cost $12.99
- Value more than $99: You get FREE SHIPPING.
- We highly recommend you buy more than $99 so you can save more.
My package has been lost or stolen.
If you believe that your package has been lost or stolen, or that your package was delivered by the carrier but you have not received it, please contact us at within 10 days to file a claim.. We will assist you in completing the claims process with the carrier. Please note: Claims can take up to 30 days to complete (depending on the shipping carrier used). Findercube is not held responsible for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.
Out of stock items
If your order includes multiple items and one (or more) of the items is out of stock, we will go ahead and ship the rest of your order. We will contact you with the next steps on an out-of-stock item via email.
If you have further questions/issues, please don’t hesitate to contact us